Terms of Service

Last updated: August 1, 2026

This website is operated by CastleMania Entertainment. Throughout the site, the terms "we", "us", and "our" refer to CastleMania Entertainment. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional policies referenced here or available by hyperlink, including our Privacy Policy and our Shipping and Returns Policy. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of these Terms, then you may not access the website or use any of the Service.

Any new features or tools added to the store are also subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction in your use of the Service, including copyright laws. You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of these Terms will result in an immediate termination of your Service.

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied on as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, which is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part or content of it, at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Shipping and Returns Policy.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any products we offer. We may exercise these rights on a case by case basis. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Pre-orders. When you purchase a pre-order, you are buying an out of stock or soon to be available product that is not yet in inventory. We collect payment in full at checkout. Availability dates shown on product pages are estimates and can change. The original estimated date stays posted on the product page for transparency, and the current status of every open pre-order is maintained on our Pre-Order Status page.

You can cancel a pre-order at any time before it moves to fulfillment for a full refund. Once an order has been fulfilled, it can no longer be cancelled, but you can request a return under our Shipping and Returns Policy.

Orders that contain both in-stock and pre-order items ship together once every item in the order is available. If you would rather have the in-stock items shipped right away, contact us before your order ships and we will send you an option to pay for the additional shipping.

Subscriptions. When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select. Your payment details are stored securely and you will be charged for each delivery unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. You can change or cancel a subscription at any time using the links in your order confirmation email. Returns and refunds for subscription deliveries follow our Shipping and Returns Policy.

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

We may provide you with access to third party tools that we neither monitor nor control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or endorsement. We have no liability arising from your use of optional third party tools. Any use of such tools is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third party providers.

Certain content and products available via our Service may include materials from third parties. Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third party materials, websites, products, or services. Please review the third party's policies carefully before you engage in any transaction. Complaints or questions regarding third party products should be directed to the third party.

If you send us submissions, whether at our request (for example, contest entries) or unsolicited, including creative ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium. We are under no obligation to keep comments in confidence, to pay compensation for comments, or to respond to comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine at our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or obscene material or any malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you make and their accuracy.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

In addition to the other prohibitions in these Terms, you are prohibited from using the site or its content:

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are, except as expressly stated by us, provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall CastleMania Entertainment, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless CastleMania Entertainment and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Service, or when you stop using our site. If, in our sole judgment, you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

These Terms and any separate agreements whereby we provide you Service shall be governed by and construed in accordance with the laws of the State of Washington, United States.

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of our website or the Service following the posting of any changes constitutes acceptance of those changes.

Questions about these Terms should be sent to us at support@castlemaniaentertainment.com.

CastleMania Entertainment
17257 Mountain View Rd SE
Monroe, WA 98272, United States
support@castlemaniaentertainment.com
(844) 994-2637, Monday through Friday, 9am to 3pm Pacific